FAQ’s

FAQ's

Tenancy Frequently Asked Questions

We recommend that you have your tenancy application documents prepared before you view a property, and bring them with you to the inspection. we accept online applications or you can contact us to obtain an application form by emailing info@jvpre.com.au.

If you have found your rental property, you will need to submit a rental application.  Keep in mind the property may be in high demand and getting accepted can be extremely competitive.

Key here is ensuring you have included all the necessary information with your application:

  • Proof of identity – this is critical. A passport or a copy of your driver’s licence is ideal here
  • Rental history – if you have rented in the past, provide your rental ledger
  • If you haven’t rented before – personal references from employers, head of student accommodation or other reliable sources will be suitable
  • Financial status – determining whether you will be able to pay the rent is key to having your application accepted. Consider adding payslips and bank statements to show your ability to pay rent and strengthen your application
  • References from past landlords, property managers and employers are ideal
  • Rental resume – consider creating a rental resume you can share each time
  • Include a cover letter – this helps your application stand out by showing why you believe you are the best candidate
  • Talk to the property manager – putting a face to the application is always good

If your application is accepted, you will normally receive an email from the Property Manager or landlord saying that your application was successful.

 

They will also include a copy of the Residential Tenancy Agreement or, as it is also called, a lease agreement, for you to review and sign.  This is a legally binding document that outlines your rights and responsibilities, so it is important you read it very carefully before signing it.  More on this next.

 

Typically, you will be required to pay the bond before moving in. This is kept as security in case the tenant breaches any of the terms of the contract against such things as excessive damage or unpaid rent.

 

Before you move in you will also be provided with a copy of the condition report for you to sign and keep on file. This is a record of the general state of repair of the property on a room by room basis and includes fixtures and fittings.  We talk more about this later.

A Residential Tenancy Agreement, or lease as it is called, is a legally binding agreement between a tenant and a landlord that sets out the terms and conditions for the arrangement. 

Do not sign the lease until you have read and understood the terms and what is expected of you as a tenant.

What should be included in a lease agreement?

  • The name and address of the tenant
  • The name of the property manager / landlord
  • The start and end date of the lease
  • The rent and when and how it should be paid
  • The amount of bond required
  • The length of the tenancy
  • Standard terms – what the tenant and the property manager / owner can and cannot do
  • Special terms – these must be agreed in advance and may include: dog must be kept outside, no smoking, garden will be maintained once a month by the landlord
 

A rental bond is a one-off security deposit paid by the tenant at the start of the tenancy. It is there to protect the landlord in case a tenant breaches the lease agreement. The bond amount is specified in the tenancy agreement. It is normally 4 weeks worth of rent, but it may be slightly more, depending on which State or Territory you are renting in.

How you pay your rental bond will be dependent upon which State or Territory you are residing in. Bond money will be held in an approved ‘Bond Trust’ managed by each state government or approved financial institution. The money will remain in the Bond Trust until the end of the tenancy.

Five to ten days after the bond is lodged with the relevant authority, you will be sent a receipt with a rental bond number.  If you don’t receive this, make sure you contact your landlord as this is proof you have paid your bond, proof you will need when your lease is finished, and you seek to get your bond back.

At the end of the lease, the property manager will inspect the property and, based on the final inspection, will request all or part of the bond be refunded back to the tenant. Each State and Territory has different bond rules, so make sure you investigate your relevant local laws.

A condition report is an official record of the general condition of a rental property. Before a tenant moves in, a Property Manager will inspect each room of the property and document its overall condition. They will record any damage, no matter how minor and describe it on the report.  In many cases, they will also photograph or video the property to back up the written report.

Once the report is completed, two copies will be given to the tenant to review, action and sign.  It is important that you, as the tenant, review the report carefully and, if you do not agree with sections of the report, note any amendments. One signed copy then must then be returned to the landlord or Property Manager within the time frame they have requested.

Make sure you keep a copy of the report for the duration of the tenancy, as it will be used to assess the condition of the property before the tenant moves out and, importantly, before the Property Manager approves the refund of the bond. 

  • Renters with pets often faced a lot of challenges finding somewhere to live in the past, but recent changes aim to make it much easier to have furry companions. Strata schemes can no longer unreasonably refuse pets in a property, but there can still be some restrictions placed in the by-laws, so there are no guarantees. Landlords must also make a decision on the pet and one way to ‘sell’ having a pet to a potential landlord is to have a detailed pet CV and a thorough plan for damage and cleaning as a precaution if something was to go wrong. Read more about pets in rental properties.
  • When landlords think of pets in their property, they might be thinking of potential damage to floors, carpets, curtains and furniture, which can affect the value of their investment. Landlords don’t need to say yes to pets, but if a tenant can propose a plan for reducing any damage and paying extra cleaning costs if necessary, both parties can often reach an agreement they’re happy with. 

Please contact your property manager and provide as much details as you can to identify the repairs /damages. alternatively, you can submit the request to repair through our website at https://jvpre.com.au/repair-request/.

Your residential tenancy agreement is a legal and binding contract, providing protection for both you and the landlord.


The agreement can be terminated by you in the following ways:If you intend to vacate at the end of your Residential Tenancy Agreement you are required to give 14 days written notice prior to the expiration of the fixed term of the agreement.

Once the fixed term has expired you are at liberty to continue living at the property or to vacate. If you intend to vacate, written notice of 21 days must be given prior to the vacating date.